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Forum Discussion
JamesGL
Dec 19, 2017NETGEAR Employee Retired
Feedback for R7000 New firmware 1.0.9.18
Hi All,
Please post here for any update/issue related to the latest firmware 1.0.9.18.
- Mar 08, 2018
You should review this and maybe revert back to this recommended version of FW:
Alfikwrote:I've looked here again after a while and I can't belive the problem is still not solved....
Since I've flashed Tomato a few weeks ago I've forgotten that I have a router- it's working perfectly getting dust because i do not touch it at all :-)...
Parental control works perfectly, 0 drops, strong signal - save your time and do a similar thing!
MPrinter17
Dec 19, 2017Star
Currently running V1.0.9.18_1.2.27.
Problem is that 2.4G devices fall off the network. I've already done a Factory Reset and set everything up again by hand. After the reset or reboot, I can get everything connected just fine for about an hour or so, then the 2.4G devices fall off and can't reconnect until the router is rebooted.
I'm running Smart Connect and QoS and the R7000 is in Router mode.
JamesGL
Dec 19, 2017NETGEAR Employee Retired
Hi MPrinter17,
Can you disable the Smart connect first and observe the connection? We will try to identify if the those features being enabled affect the performance of the wireless.
- MPrinter17Dec 19, 2017Star
Done. I've disabled the Smart Connect and seperated my 5G and 2.4G devices to different SSID's. I'll let you know how it goes.
JamesGL wrote:Hi MPrinter17,
Can you disable the Smart connect first and observe the connection? We will try to identify if the those features being enabled affect the performance of the wireless.
- brianhelmanDec 23, 2017Apprentice
I'm also experiencing the 2.4GHz drops. I upgraded to 1.0.9.18_x code with Smartconnect enabled. The problem did not go away. I disabled Smartconnect and separated the 2.4/5GHz SSID's. I've now been running with Smartconnect disabled for 4 or 5 days and the problem persists.
I have to reboot my router 2-3 times a day to get my 2.4GHz devices back on the network. I've moved any device that is 5GHz capable to my 5GHz SSID, but that doesn't help with all of my 2.4GHz-only devices (e.g Nest Protects).
This problem existed under the previous code release. I'm very disappointed that Netgear hasn't corrected the problem. If a solution doesn't get posted soon, I will need to try Advanced Tomato.
- MPrinter17Dec 19, 2017StarI disabled the smart connect and split my SSIDs. After about 30 min all the 2.4G connected devices fell off.
I disconnected my phone from the 5G network and was unable to connect to the 2.4G. I connected back to the 5G no problem. So whatever it is affects the 2.4G connections.- SeanPGHDec 19, 2017Aspirant
Same issue. 2g Devices unable to connect to 2g network. devices that can support both connect to 5g fine, can not connect to 2g. This is on printers, windows, android, and I havent tried apple yet. I also did another reset and for some reason it is not broadcasting the SSID any more.