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Feedback for R7000 New firmware 1.0.9.18
Hi All,
Please post here for any update/issue related to the latest firmware 1.0.9.18.
You should review this and maybe revert back to this recommended version of FW:
Alfikwrote:I've looked here again after a while and I can't belive the problem is still not solved....
Since I've flashed Tomato a few weeks ago I've forgotten that I have a router- it's working perfectly getting dust because i do not touch it at all :-)...
Parental control works perfectly, 0 drops, strong signal - save your time and do a similar thing!
mzguy...earlier post from someone said he did a complete overhaul and used advanced tomato. The problem persisted. Honestly, .18 lasted 5 days for me and im on day 3 of hotfix. And im not hopeful. I feel, at this point, netgear broke their own gear. I truly dont know what else anyone can do. I, being a soho user, am out of patience and time. If the hotfix fails, i already picked out the next router. Something in a nice triband sounds good.
AtoZ wrote:
mzguy...earlier post from someone said he did a complete overhaul and used advanced tomato. The problem persisted. Honestly, .18 lasted 5 days for me and im on day 3 of hotfix. And im not hopeful. I feel, at this point, netgear broke their own gear. I truly dont know what else anyone can do. I, being a soho user, am out of patience and time. If the hotfix fails, i already picked out the next router. Something in a nice triband sounds good.
Thanks for the nice summary. Version .18 lasted less than a few hours for me, so that was an easy one to dismiss. In the absence of complete stability or a clear statement from Netgear, one would be insane to be hopeful, and insane to ever buy a Netgear product again! Based on reports here, it appears that Netgear indeed broke its own gear, or is completely susceptible to some type of environmental factor where other brands aren't. I'm out of patience and time too. I'm doing only easy fixes at this point, and waiting for the problem to get worse, or a sale to come for a competitor. For me to stay with Netgear, they have to really fall on the sword and issue a clear statement indicating they screwed up, they understand the problem, including why it persisted across firmware that was otherwise fine for months, and offer an immediate working solution.
If Netgear permanently broke thousands of devices through an error, they should immediately reach out and offer compensation. That's what a good company would do. Some companies only respond to public or legal pressure though. If they keep this up, I'm confident that one or both of those will arrive at their doorstep before too long. I wrote a long post almost 2 weeks ago, urging Netgear to step up and start communicating. Instead we just get firmware updates every few days for "security issues".
Just was reading up on a company with touchscreen routers. Also see they have good customer service. I like the idea of going to the router directly and it has alexa support as well for home automation setups. This may work better for most of my clients anyway.
I'm one of the guys running stable on the .20 Hot Fix. To add color, I only had .18 drop my 2.4 devices twice. Once 30 hours into .18 when my lease renewed but it didn't look like any of my 2.4 devices connected. The logs told be nothing. Given what I've seen I think the radio didn't turn on. I rebooted and everything came up. Lasted 4 hours and dropped my 2.4 devices again. Rebooted and ran stable for a day.
I noticed the Hot Fix and installed it for giggles. I've been up 5 days rock solid on the .20 Hot Fix. My lease renews tonight so it all my devices connect on the renewal, I'm going to call it a day and call it successful.
I'm doing nothing special on the router from a config or wifi standpoint. Other than a couple reseerved IPs and port forwarding I'm on standard setup wizard config.
I have a bunch of IoT devices in my house, all on the 2.4 radio. I've been testing them and literally bought one of each manufacture to evaluate them. So I have everything from Hue, to everything on Amazon, and a couple from China Grabber. Some of these devices are wonky and misbehave, so for them to be stable, the wifi envorinment has to be really stable.
This is just info to whom it may concern.
Sorry to the folks struggling with this. It's bad enough to have the supplier go dark, but to have such a broad range of symptoms on the forums is frustrating.
One story about Netgear. They futzed with the arlo base station firmware on the R7000 and eventually pulled it. To thier credit they sent me free hardware solve my problem. But, they were dark the first week.
brdoddsjr wrote:I'm one of the guys running stable on the .20 Hot Fix. To add color, I only had .18 drop my 2.4 devices twice. Once 30 hours into .18 when my lease renewed but it didn't look like any of my 2.4 devices connected. The logs told be nothing. Given what I've seen I think the radio didn't turn on. I rebooted and everything came up. Lasted 4 hours and dropped my 2.4 devices again. Rebooted and ran stable for a day.
I noticed the Hot Fix and installed it for giggles. I've been up 5 days rock solid on the .20 Hot Fix. My lease renews tonight so it all my devices connect on the renewal, I'm going to call it a day and call it successful.
I'm doing nothing special on the router from a config or wifi standpoint. Other than a couple reseerved IPs and port forwarding I'm on standard setup wizard config.
Thanks for all your detailed reports. I was literaly about to order a replacement. Based purely on your report, I'm going to try installing the .20 hotfix now. I found my replacement product. If this connectivity problem recurs just one time with the .20 hotfix, I'm done. Your post is the single reason that Netgear might have another chance to fix this issue and make things right for me. How much is a customer worth to Netgear, maybe $50? More? I also have extenders and am a power user, so perhaps it's a little more for me. They should pay you a commission.
Yeah, I'm frustrated with Netgear. It has been about a month now since this problem was reported, perhaps more. I read there were other big issues in the past that didn't get resolved by Netgear for months. LIke I said, if they don't fall on the sword, this is my last Netgear product.
