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Forum Discussion
JamesGL
Dec 18, 2017NETGEAR Employee Retired
Feedback for R7000 New firmware 1.0.9.18
Hi All,
Please post here for any update/issue related to the latest firmware 1.0.9.18.
- Mar 07, 2018
You should review this and maybe revert back to this recommended version of FW:
Alfikwrote:I've looked here again after a while and I can't belive the problem is still not solved....
Since I've flashed Tomato a few weeks ago I've forgotten that I have a router- it's working perfectly getting dust because i do not touch it at all :-)...
Parental control works perfectly, 0 drops, strong signal - save your time and do a similar thing!
droman
Jan 03, 2018NETGEAR Employee Retired
Latest update as of 5pm (Pacific time) January 3, 2018
We understand that some customer may be experiencing difficulty remaining connected to the 2.4GHz band of their R7000 router. NETGEAR is aware some customers are experiencing this. We are continuing to investigate this to determine causes and provide a solution. However, from reviewing the information to date we have some general directions but need your assistance to find the absolute cause. To that end, If you are experiencing this difficulty and are willing to work with NETGEAR to help troubleshoot the connection, we would like to work with you.
Should you want to help troubleshoot with NETGEAR, please be aware you may be required to load software (e.g. Teamviewer), spend an hour or so in front of your computer, as well as, provide various pieces of information such as configuration files, what you’ve done to date to resolve the issue, etc.
If you’re still interesting in working with us please private message the moderator as we’ll need to get your personal contact information. If you prefer not to troubleshoot with us at the time, we will provide updates to this community conversation as they become available.
Thanks and we look forward to help resolving these difficulties for you and the entire NETGEAR community.
Thanks, Dave
Diggie3
Jan 04, 2018Luminary
The conversation has got a bit off topic.
If you just joining, here is where things stand:
* Devices are dropping off WiFi for many users, seemingly also not just on the R7000 but on other models with recent firmwares too.
* The 1.0.9.20 "hot fix" for R7000 doesn't fix it.
* There is no settings change that works for most people.
* Most people do find good stability and speed when they roll back to the 1.0.7.12 firmware from March 2017. Note that if you roll back you are undoing security fixes that were made since then and you may temporarily lose some features/functionality. Generally folks are finding a factory reset hasn't been necessary when doing this.
* If your router is a different model you might try firmwares released around the March 2017 timeframe.
* Netgear posted a statement and is asking for affected users willing to help them debug here:
https://community.netgear.com/t5/Nighthawk-WiFi-Routers/Feedback-for-R7000-New-firmware-1-0-9-18/m-p/1476937#M77879
At this time, helping Netgear debug is the best thing you can do to help yourself and fellow device owners.
If you just joining, here is where things stand:
* Devices are dropping off WiFi for many users, seemingly also not just on the R7000 but on other models with recent firmwares too.
* The 1.0.9.20 "hot fix" for R7000 doesn't fix it.
* There is no settings change that works for most people.
* Most people do find good stability and speed when they roll back to the 1.0.7.12 firmware from March 2017. Note that if you roll back you are undoing security fixes that were made since then and you may temporarily lose some features/functionality. Generally folks are finding a factory reset hasn't been necessary when doing this.
* If your router is a different model you might try firmwares released around the March 2017 timeframe.
* Netgear posted a statement and is asking for affected users willing to help them debug here:
https://community.netgear.com/t5/Nighthawk-WiFi-Routers/Feedback-for-R7000-New-firmware-1-0-9-18/m-p/1476937#M77879
At this time, helping Netgear debug is the best thing you can do to help yourself and fellow device owners.
- nightsharkJan 04, 2018Aspirant
If anyone is interested I loaded this firmware. Apparently the R7000 and Asus RT-AC68U have the same hardware. It was been ported to work with our routers. No issues since loading it. You can use the Asus router app on your phone if you need that. Still a pain but I couldn't wait for a fix from Netgear and wasn't going to sacrifice security.
- Diggie3Jan 04, 2018LuminaryDoes anyone on the thread know of a particular action they can perform on a device on their Network that causes the problem to occur extremely rapidly/reliably, other than just waiting?
Being able to reproduce the problem rapidly is probably key to fixing it. If you know how to trigger it quickly and reliably please post what the device is, what you do with it, and any information you have about it's own OS/firmware version. - HWAMJan 04, 2018Apprenticenightshark How is XWRT? Stable? Nice Gui? Is it krack fixed? Is it useful to test?
- nightsharkJan 04, 2018Aspirant
I've had no issues since switching. I personally like the layout better than the netgear firmware. It appears Krack is fixed with the latest release. http://xvtx.ru/xwrt/changelog.htm