Feedback for R7000 New firmware 1.0.9.18

This is a sad day but we need to candid. NG has seemingly abandoned the R7000 family. It should be an EOL router. Their focus right now is R8000+, Orbi, and Arlo. 

The truth is NG will gain more customers from the previously mentioned devices than they will lose off this thread and mirrored ones across net-verse. I found the the R8000 for $179 on Amazon. 

My concern is two fold: 1) that they are still selling a device that is known to be broken/defective. Linksys acknowledged their issue and at least tried to address it. 2) that serious investment in intellectual resources and support to remedy issues are nil once better models are available from NG. So be warned if you choose Arlo or Orbi once that ship has sailed. 

NG seems to ignore the majority of us. Maybe I am wrong but it is still the impression I get based on my experience and what appears to be the majority on this thread. 

In frustration I bought a Linksys and immediately had issues. I contacted Linksys and within moments they said it was a recognized problem and were willing to send me a loaner E8300 (don't know much about it) until they figure and rectify the issue, I said no thanx and returned the item. 

After much more research, I begrudgingly opted for the R8000 and every issue I had, disappeared. I was receiving outstanding speeds (what the R7000 should have obtained but never did). I had no drops, no jitter, no lag. I was getting the same performance from my iMac on 5G from 30 feet away as my PC on ethernet. Virtually no discernable loss. Xbox was open for first time in years. Smart home and all devices work without issue or delay. 

Unfortunately, it is not perfect. Outside of performance I do have some UI and management issues and my request for assistance have been so far ignored. I will call tomorrow with my list and go from there. 

Bottomline, do your homework; check your budget; assess how you value your time, need, and frustration; finally, choose to jump to another capable vendor or 'upgrade' to another NG product (that may be ignored once it closes in on irrelevance to them down the road).

Lastly, I believe that regardless of FW, there are still issues. This appears to be a HW design flaw that has caused fruitless FW revisions trying to plug it up. It seems the internal aspects is somehow cancelling its own network (reflected out of phase 'ringing'?). They may have sold this product to meet schedule with either intent to plug hole later or discovered it shortly after release. My point-it will never be fixed to the point of its intended design.