Feedback for R7000 New firmware 1.0.9.18

Latest update for R7000 as of 10AM (Pacific Time), January 19, 2017

Here’s is the latest for the R7000.  We are working to formalize the new firmware release that should help to patch the 2.4GHz disconnects.  As many in the community have pointed out, some of the disconnects seem to be related to a known Google issue with Android and Chromecast built in devices.  We have seen the Chromecast effect in our lab, as well, but wanted to be as thorough as possible as we have also seen posts that users who do not have Chromecast or the affected Android apps were still seeing disconnects.  Therefore we wanted to continue testing a variety of other possibilities.  Additionally, we see in various publications that Google will be releasing firmware updates for their affected devices.  We would suggest you disconnect the Google Chromecast, Google Home, and associated Android apps to reduce disconnects until we release our firmware patch as soon as practicable with our SQA testing and/or you update the firmware on your Chromecast devices.  Although we certainly believe the new firmware will help alleviate the drops, we want to still hear from the users who do not use the Google products should you continue to see disconnects after installing the new firmware.  As always, we very much appreciate our users who have helped us test through this process and also appreciate the continued conversation in the community which helped to guide us to a solution.

Thanks, Dave