NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Feedback for R7000 New firmware 1.0.9.18
Hi All,
Please post here for any update/issue related to the latest firmware 1.0.9.18.
You should review this and maybe revert back to this recommended version of FW:
Alfikwrote:I've looked here again after a while and I can't belive the problem is still not solved....
Since I've flashed Tomato a few weeks ago I've forgotten that I have a router- it's working perfectly getting dust because i do not touch it at all :-)...
Parental control works perfectly, 0 drops, strong signal - save your time and do a similar thing!
Same here. I'm following this thread just to see if NG ever get this fixed but even if they do release a new firmware I'll be sticking with .20 hotfix as it's still working for me so far and I don't want to rock the boat.
Even though I haven't been affected by these problems it has put me off Netgear products in the future.
I'm in the business and have fitted NG products a fair bit in the passed but how would I explain this situation to a customer I have recommended this product to.
Even though I haven't been affected by these problems it has put me off Netgear products in the future.
I'm in the business and have fitted NG products a fair bit in the passed but how would I explain this situation to a customer I have recommended this product to.
Yeah, like other brands don't have problems... I think you have no experience with bad service do you?
I mean, i had to deal with Alphacool an water cooling company that makes parts for water cooling PC's. They are by far the worst in the world when it comes to service..
I use my R7000 Router for over 2 years now and i rarely have any problems.. Once i had a problem with it but it got solved pretty quick after i contacted customer support team.
- hurricane28
And are you still using the company Alphacool.
I'm a developer and know that things can go wrong. But Netgear really are dragging their heals to fix it and are not communicating with their customers very well.
They would be better off pushing out one of their older firmwares as an update while they fix the issues.
Like I've already said I'm not having any issues with the latest .20 firmware .I Still have my water cooling kit yes. The cooling performance is actually rather good only the quality of the unit is really bad. The problem is that if you confront them with it they simply lie and give false information which is not only annoying but also unprofessional.
I never encountered this with Netgear.. harware wise this is one of the best routers out there.. I don't know if you noticed, but many things have changed over the years and engineers/programmers are really really busy solving issues which MS or 3rd party softwares caused in the first place.
I know this as i am an respected member over of overclock.net and deal with these situations on a daily basis. So i can say confidentially that Netgear can and will solve this problem ASAP.
Simply sayig that you no longer recommend Netgear because of one buggy software is rather uncalled for and unnecessary imo.