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Feedback for R7000 New firmware 1.0.9.18
Hi All,
Please post here for any update/issue related to the latest firmware 1.0.9.18.
You should review this and maybe revert back to this recommended version of FW:
Alfikwrote:I've looked here again after a while and I can't belive the problem is still not solved....
Since I've flashed Tomato a few weeks ago I've forgotten that I have a router- it's working perfectly getting dust because i do not touch it at all :-)...
Parental control works perfectly, 0 drops, strong signal - save your time and do a similar thing!
Yeah, like other brands don't have problems... I think you have no experience with bad service do you?
I mean, i had to deal with Alphacool an water cooling company that makes parts for water cooling PC's. They are by far the worst in the world when it comes to service..
I use my R7000 Router for over 2 years now and i rarely have any problems.. Once i had a problem with it but it got solved pretty quick after i contacted customer support team.
hurricane28
And are you still using the company Alphacool.
I'm a developer and know that things can go wrong. But Netgear really are dragging their heals to fix it and are not communicating with their customers very well.
They would be better off pushing out one of their older firmwares as an update while they fix the issues.
Like I've already said I'm not having any issues with the latest .20 firmware .
And are you still using the company Alphacool.
I'm a developer and know that things can go wrong. But Netgear really are dragging their heals to fix it and are not communicating with their customers very well.
They would be better off pushing out one of their older firmwares as an update while they fix the issues.
Like I've already said I'm not having any issues with the latest .20 firmware .
I Still have my water cooling kit yes. The cooling performance is actually rather good only the quality of the unit is really bad. The problem is that if you confront them with it they simply lie and give false information which is not only annoying but also unprofessional.
I never encountered this with Netgear.. harware wise this is one of the best routers out there.. I don't know if you noticed, but many things have changed over the years and engineers/programmers are really really busy solving issues which MS or 3rd party softwares caused in the first place.
I know this as i am an respected member over of overclock.net and deal with these situations on a daily basis. So i can say confidentially that Netgear can and will solve this problem ASAP.
Simply sayig that you no longer recommend Netgear because of one buggy software is rather uncalled for and unnecessary imo.
Just got this router about a week ago. Noticed that 5ghz wifi is disabled. Whats up with this? I checked all the settings to make sure things weren't disabled. Broadcasting and 5ghz wifi boxes are checked. Currently on the newest FW w/hotfix and yes I did a hardware reset after it installed. I've gone into the setup (basic and advanced) and rechecked settings. Like I said at the beginning of this post. The 5ghz wifi shows a red x in the advanced page. Also no devices in my home which are 5g capable see it. Is this something currently being worked on?
bkds wrote:Just got this router about a week ago. Noticed that 5ghz wifi is disabled. Whats up with this? I checked all the settings to make sure things weren't disabled. Broadcasting and 5ghz wifi boxes are checked. Currently on the newest FW w/hotfix and yes I did a hardware reset after it installed. I've gone into the setup (basic and advanced) and rechecked settings. Like I said at the beginning of this post. The 5ghz wifi shows a red x in the advanced page. Also no devices in my home which are 5g capable see it. Is this something currently being worked on?
Return the router if you don't want worries.
ASAP? This has been going on for months. Worse, the bad code is still available, being downloaded and installed by peopel who don't know about this issue until they are hit with it and search the forums. That's not the mark of a reputabile company.
Yesterday I received an email from Netgear announcing pre-order availability for an enterprise class cloud-managed switch. I manage hundreds of enterprise-class switches and hundreds of enterprise-class WAPs. If I can't trust them to fix a flaw they introduced not just to my router (purchased ~4 years ago), but to people who are still purchasing the router.. how on earth would I trust them with my enterprise network? No, I cannot recommend them and no I would not use them myself again (or for a very long time). This issue has undermined my credibility among the dozens of people I've recommend the Nighthawk line to.
So, I have to respectfully disagree with your opinion. Netgear has handled this poorly. I'm disappointed that they haven't removed the bad code; that they are not being transparent in the process; that timely updates of progress are not being presented; that they continue to ask the same questions about how/when/under what circumstances the issue began; and that they have yet to present an apology! Whether they have a handle on the issue or not (and I'm very much leaning toward the "or not" given the length of time that has passed), it is clear that despite the rhetoric, this is not a priority. There are equal and better solutions out there... and they work.
I think we can reach 1000 replies before we have a new firmware published!