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Forum Discussion
JamesGL
Dec 18, 2017NETGEAR Employee Retired
Feedback for R7000 New firmware 1.0.9.18
Hi All,
Please post here for any update/issue related to the latest firmware 1.0.9.18.
- Mar 07, 2018
You should review this and maybe revert back to this recommended version of FW:
Alfikwrote:I've looked here again after a while and I can't belive the problem is still not solved....
Since I've flashed Tomato a few weeks ago I've forgotten that I have a router- it's working perfectly getting dust because i do not touch it at all :-)...
Parental control works perfectly, 0 drops, strong signal - save your time and do a similar thing!
bkds
Jan 24, 2018Tutor
I've been making due with the 2.4ghz channel. I'm just wondering whats up with support for this product. If there is no support then I guess I will return it. I went with netgear since the last one I had performed so well (8 years solid service).
HWAM
Jan 24, 2018Apprentice
bkds Problems started in November after a firmware update. Restoring old firmware is not solving the problem. Until now not a working solution. Do you call this support??? Don't worry.... return it. I am up and running with a new Linksys router. I wasn't able to wait. I hope they are able to solve the problem, I have my doubts. A lot of people just bought another brand.
- brianhelmanJan 24, 2018Apprentice
I stopped using Linksys after Cisco bought them. I know that's no the issue anymore, but have they got their act together? Their support was awful under Cisco. I also had an issue with Linksys (and DLink at the time) where it would blow away your configuration when you updated code. I know it's recommended to factory-default your Netgear, but I only did that every few firwmare upgrades on my R7000 .. until this debacle.
My feeling is that the R7000 is a little too long in the tooth to purchase now. I'm going to respond to someone else in a moment who was trying to give Netgear the benefit of the doubt, but this issue has been going on for months with no resolution in sight. Netgear is trying to position themself as an enterprise player, but I certainly wouldn't tolerate this behavior from Aruba, Cisco/Meraki, Xirrus/Riverbed, Ubiqiti, Aerohive, Meru/Fortinet, Extreme or Ruckus (did I miss anyone?) .. and they are all established in the field.
I would also recommend returning the unit and going with another vendor. I chose Asus and then flashed my R7000 (4 years old) with the xwrt-vortex code and placed it in a secondary role in AP-Only mode. The Asus and R7000 both now have a similar console and both can be managed (give or take) with the same Asus app on my android.
I am also still following this thread, not because I intend to go back to stock Netgear code, but to help others out who Netgear continues cripple because the bad code is STILL available!