NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
MauriceFrank
Feb 04, 2021Tutor
Firefox cannot access routerlogin.net but Chrome and Edge can - what's wrong?
Hello
I cannot access www.routerlogin.net using Firefox, but on the same machine Chrome and Microsoft Edge can access it.
On Firefox, www.routerlogin.net redirects to this page:
https://www.netgear.com/home/services/routerlogincom.html
Which says I am not connected to my wifi but I can browse the internet and I can also access my HP printer using wifi.
I get this when connected to both the 2.4 and 5 Ghz netowrks on my router.
What am I doing wrong? Is there a Firefox setting I need to change?
My Environment:
R6900v2
Dell XPS 15 9500 (one week old)
Windows 10 64 bit - 10.0. 19042 Build 19042 (up to date)
Firefox 85.0 64 bit - up to date
I tried clearing the Firefox cache (but not cookies - I will lose many logins)
I tried 92.168.1.1 and it did not work either
Thanks for any advice
Maurice Frank
> Which says I am not connected to my wifi [...]
Possibly relevant:
5 Replies
Additional steps taken:
Deleted all Firefox cookies and site data again then rebooted the computer
Updated router firmware to 1.2.0.76_1.0.1
Chrome now works
Firefox still redirects to the page listed above
> Which says I am not connected to my wifi [...]
Possibly relevant:
Antinode,
Thank you! I read the link you provided. While I did not think that I had turned off my wifi like the poster said (I am able to access the router using Edge and Chrome), I did notice the alternate router address of 10.0.0.1 and this does work in Firefox, so problem solved.
Thanks again
Maurice Frank