NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Cmnessler
Nov 28, 2018Aspirant
Firewall issue R7000
Just a quick back story: I have 2 security cameras installed on my network, but I am currently unable to access their feed on my phone app when my phone is not on the same network. (This was not an is...
- Nov 28, 2018Yes this is the obvious choice. And it was a simple question.
I am sorry I came to this community and asked questions. I clearly should have known better.
IrvSp
Nov 28, 2018Master
Starting a new thread with again minimal information will probably not garner you much help.
Only new information you provided was that it worked before on a LinkSys router?
Camera MAKE and MODEL is the really needed part. That would allow one to search for setup instructions.
What model phone and app too might be of value.
Firewall can't be changed, but WAN port access can be...
- CmnesslerNov 28, 2018AspirantThanks for your help! Remember, this is all new to me.
The cameras are a Wansview K1 and a Wansview K3. I access their feeds on the app provided by Wansview with the purchase of their cameras. I have an iPhone 8 and the OS is up to date.
Thank you in advance for your patience with me.- IrvSpNov 28, 2018Master
Thanks for the camera info.
I need to KNOW if you followed these Instructions, https://www.cameraftp.com/CameraFTP/Support/Wansview_M625W_NCM620GA_NCM751GA_NCM622GA_Others_CloudRecording.htm
as it seems this might make some configuration changes?
Also on this page, http://www.wansview.com/Service/download/27.html as there are USER MANUALS in various languages, and for the K1 Section 5 details Web Access Setup.
It is ALL new to me too as I don't have that h/w. However after looking at both links above and your comment that it worked before on a LinkSys I'm assuming you did NOT re-setup the camera's for the Netgear, hence your problem, especially if there is a different IP Address for the Netgear router vs. the LinkSys.
- CmnesslerNov 28, 2018Aspirant>I need to KNOW if you followed these Instructions, https://www.cameraftp.com/CameraFTP/Support/Wansview_M625W_NCM620GA_NCM751GA_NCM622GA_Others_CloudRe...
as it seems this might make some configuration changes?<
This link is not working for me, however in answering your question at the end, I have not done any re-setting up of my cameras. I was under the understanding (from Wansview) that this wasn’t necessary.
Honest opinion - do you think this will be an easy fix, or something that will be quite extensive? I am not confident in my abilities if this will need to turn into a large work around. ☹️