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Solved
Firmware download fails
I login to router login .net, I click “firmware update available” and after 5-10 minutes I get “error 404 unable to find product” Router runs slow, (100 instead of 600 on 5g) and Spectrum confirms th...
wow you're on some old firmware.
29 ish versions behind.
Try manually updating.
How do I manually update the firmware on my NETGEAR router? - NETGEAR Support
And for sure do a factory reset afterwards. There was a ton of changes in those versions.
Nighthawk R7000 | AC1900 Smart WiFi Router | NETGEAR Support
My router is a Nighthawk R7000, AC1900 Smart WifFi Router.
"genie" admin screen (Image attached) "Firmware upgrade available" but when I click on that--the perpetual spinning icon appears for 10-15 minutes then "404 error" pops up.
I have 11 items supported by router. (3 are Canary cameras). When I add more cameras, they fall of the wifi. Nighthawk states up to 30 devices are supported.
Assume two sub-issues are related to outdated firmware?
- Cameras "falling off" wifi, I assume firmware issue
- Spectrum states my speeds should easily exceed 300, even up to 600 on 5G. I'm at about 100. I assume firmware issue,
Many thanks to anyone who might advise. Hal
wow you're on some old firmware.
29 ish versions behind.
Try manually updating.
How do I manually update the firmware on my NETGEAR router? - NETGEAR Support
And for sure do a factory reset afterwards. There was a ton of changes in those versions.
Nighthawk R7000 | AC1900 Smart WiFi Router | NETGEAR Support
Thanks for the input! I manually loaded firmware, after I was unable to automatically download it. Probably my older version of Safari and MacOS system. I was told by someone to buy a new router but that was not necessary. Thanks!
Glad it worked!