My router quit after a power failure and I can't get it working again. I followed the Netgear tftp instructions and i get a "connect request failed" message. Also, when I turn it back on with the reset button held, the instructions say it should start flashing the power light but that never happens. It also doesn't say exactly where to connect the cable on the router. To the internet connection or to one of the numbered connections. I've tried both with the same results. Am I missing something? Thanks in advance, Greg

> My router quit after a power failure and I can't get it working again.> [...] "quit" or "can't" is not a useful problem description. It does notsay what your router does. It does not say what you did. It does notsay what happened when you did it. As usual, showing actual actions(commands) with their actual results (error messages, LED indicators,...) can be more helpful than vague descriptions or interpretations. > [...] I followed the Netgear tftp instructions [...] _Which_ "the Netgear tftp instructions"? > [...] It also doesn't say exactly where to connect the cable on the> router. [...] "It"? Any of the LAN Ethernet ports should work. > [...] Am I missing something? [...] A clear description of what your router does, what you did, and whathappened when you did it?

My router powers up but I cannot see any WiFi signals, nor do the LAN ports work. If I plug the LAN cable directly into my laptop, i get connectivety, but not through the router. The amber power on light comes on solid as do the WiFi lights. The internet light comes on half strength and fluctuates. I followed Netgears instructions on TFTP firmware upload and get a "connect request failed" after entering the put command. Also, following the Netgear instructions, they say the power LED should flash after holding the reset button and powering the router back up. Mine does not flash, ever. I hope that answers your questions, sorry for not making myself clear.

> [...] I followed Netgears instructions on TFTP firmware upload [...] _Which_ "Netgears instructions"? Where, exactly, did you find these"Netgears instructions"? (Hint: "On the Netgear web site" is not auseful answer.) Better yet, what, exactly, did you do? Copy+paste isyour friend. The TFTP recovery scheme is a multi-step procedure which offersmultiple opportunities for user input, hence user error. By itself,saying that you "followed [some] instructions [or other]" doesn't saymuch. Almost everyone believes that he's doing the right things. Notevery one of them is correct. > [...] Mine does not flash, ever. [...] I know nothing, but from what I've read here, not all models/firmwareversions flash. But an amber Power indicator is suggestive.

I turned off my router and left one LAN connection between my laptop and my router. i enabled TFTP in Windows programs I then went to Ethernet properties and set TCP/IPv4 to the parameters in the instructions. I then went to the command prompt and typed in the command "c:\Users\Greg\Downloads\>tftp -i 192.168.1.1 put R7900P-V1.4.64_1.3.25.chk" I then powered up the router holding the reset button in the back, counted to 10, released the button and pressed enter on my laptop. About ten to fifteen seconds later, the connect request failed message appears

> [...] I then powered up the router holding the reset button in the> back, counted to 10, released the button and pressed enter on my laptop.> [...] I'd vary that power-on sequence. What happens if you don't play withthe Reset button? Or vary the timing? If the router takes a littletime to recover from the Reset button being pressed, then a quick TFTP"put" could arrive before the router is ready to do anything. > _Which_ "Netgears instructions"? [...] Still a mystery.

Firmware fail | NETGEAR Communities

11 Replies

antinode
Guru
Dec 22, 2020
> My router quit after a power failure and I can't get it working again.
> [...]

   "quit" or "can't" is not a useful problem description. It does not
say what your router does. It does not say what you did. It does not
say what happened when you did it. As usual, showing actual actions
(commands) with their actual results (error messages, LED indicators,
...) can be more helpful than vague descriptions or interpretations.

> [...] I followed the Netgear tftp instructions [...]

   _Which_ "the Netgear tftp instructions"?

> [...] It also doesn't say exactly where to connect the cable on the
> router. [...]

   "It"? Any of the LAN Ethernet ports should work.

> [...] Am I missing something? [...]

   A clear description of what your router does, what you did, and what
happened when you did it?
- Greghatingpcs
  Aspirant
  Dec 22, 2020
  My router powers up but I cannot see any WiFi signals, nor do the LAN ports work. If I plug the LAN cable directly into my laptop, i get connectivety, but not through the router. The amber power on light comes on solid as do the WiFi lights. The internet light comes on half strength and fluctuates. I followed Netgears instructions on TFTP firmware upload and get a "connect request failed" after entering the put command. Also, following the Netgear instructions, they say the power LED should flash after holding the reset button and powering the router back up. Mine does not flash, ever. I hope that answers your questions, sorry for not making myself clear.
  - antinode
    Guru
    Dec 22, 2020
    > [...] I followed Netgears instructions on TFTP firmware upload [...]
    
       _Which_ "Netgears instructions"? Where, exactly, did you find these
    "Netgears instructions"? (Hint: "On the Netgear web site" is not a
    useful answer.) Better yet, what, exactly, did you do? Copy+paste is
    your friend.
    
       The TFTP recovery scheme is a multi-step procedure which offers
    multiple opportunities for user input, hence user error. By itself,
    saying that you "followed [some] instructions [or other]" doesn't say
    much. Almost everyone believes that he's doing the right things. Not
    every one of them is correct.
    
    > [...] Mine does not flash, ever. [...]
    
       I know nothing, but from what I've read here, not all models/firmware
    versions flash. But an amber Power indicator is suggestive.

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Firmware fail