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Firmware is invalid.
I cannot upload a new firmware or perform a web update. I always receive Firmware is invalid (update via Genie) or This firmware file is incorrect! Please get the firmware file again and make sure i...
Hi,
A TFTP firmware upgrade did the trick. I did not succeed with the instructions posted in your link to the Netgear kb, however I googled somewhat and found below tool which did the trick.
Thanks!
Netgerar firware recovery tool (all credits go to the creator!): https://github.com/jclehner/nmrpflash/releases
> I cannot upload a new firmware or perform a web update.
"I cannot" is not a useful useful problem description. It does not
say what you did. As usual, showing actual actions with their actual
results (error messages, ...) can be more helpful than vague
descriptions or interpretations.
> [...] This firmware file is incorrect! [...]
What, exactly, did you download? Which "This firmware file" are you
specifying? Did you read the "Release Notes" which are provided with
the firmware kit?
I just want to update my running firmware (V1.0.9.12_1.2.23) to the latest version (1.0.9.18_1.2.27) on my R7000. Quite a simple process normally and I have a lot of experience with routers and networks.
However when updating by downloading the file from netgear and uploading it via the router update firmware screen I always receive the error This firmware file is incorrect! Please get the firmware file again and make sure it is the correct firmware for this product. Also with any other firmware version for the R7000.
When trying to update via the link "A router firmware upgrade is available" I always get Firmware is Invalid
I tried updating the router via Win10 and MAcbook systems with all available browsers on the market. I also performed factory restes before trying the update, but all resulting in above errors.
So why is the router refusing the firmware that it self downloads or that you upload via a downloaded version from Netgear servers.
My first thought was browser incompatibility, but I tried them all (all latest versions of the browsers mentioned above)
> What, exactly, did you download? Which "This firmware file" are you
> specifying? Did you read the "Release Notes" which are provided with
> the firmware kit?
All still mysteries. These files have names, and "the file from
netgear" conveys no useful information.
> [...] why is the router refusing the firmware that it self downloads
> or that you upload via a downloaded version from Netgear servers.
Also still a mystery, but that may be because I still have no idea
what you downloaded, or what you're trying to load into the router, or
whether you're following the instructions which come in the firmware
kit.
> My first thought was browser incompatibility, [...]
Browser incompatibility is unlikely to be the problem.I downoaded http://www.downloads.netgear.com/files/GDC/R7000/R7000-V1.0.9.18_1.2.27.zip and also some versions before.
Unzipped the file and uploaded the chk file from the zip. Not much rocket science in here.
Read the release notes, pretty simple and easy read.
Really, I know how to download firmwares, unzip them, update routers (even many other brands than Netgear),...
Please skip these steps in the troubleshooting.
I am looking for someone who can give a clue why every firmware chk file from the Netgerar R7000 downloads gives above errors. I yesterday also tried with a factory-to-dd-wrt image, resulting in the same problem. The Genie web page accepts no firmware file, not even the one it downloads itself.