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Forum Discussion
LeSteph71
Dec 18, 2015Aspirant
Firmware issue - R7K - Please assign the correct file.the file format is *.img
Hi, I need to update my R7000 (AC1900) with the last firmware. Each time I tried to upload the firmware I get an error " Please assign the correct file.the file format is *.img" All firmware fou...
- Jan 24, 2016
Thanks to all.
I put it back to the shop and the technical person confirm that the router has a problem.
He changed for a new one and the update was done without issue.
LeSteph
TheEther
Dec 19, 2015Guru
The firmware file is the one with the .chk extension. Install that onto the router.
LeSteph71
Dec 19, 2015Aspirant
Thanks TheEther
This is what I did , but each time I select the .chk file and tried to upload , I get the message "Please assign the correct file.the file format is *.img"
I renamed a chk to img ..no luck... failed
I seen that the 7500 Firmware was in img format , but for the R7000 , all firmware are in chk.
Regards
LeSteph71
- coco1458Dec 19, 2015Aspirant
Any chance of trying the auto update feature? Might just detect the newest firmware for the router
- TheEtherDec 20, 2015Guru
Are you trying to open the *.chk file on Windows? If so, don't do that.
You need to log into the router (point your browser at http://routerlogin.net) and go to ADVANCED > Administration > Router Update. Click on the Browse button then select the .chk file. Then click Upload and follow the prompts. It should install the firmware and reboot. The whole process will take 2 to 3 minutes.
- LeSteph71Jan 24, 2016Aspirant
Thanks to all.
I put it back to the shop and the technical person confirm that the router has a problem.
He changed for a new one and the update was done without issue.
LeSteph