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Firmware issue - R7K - Please assign the correct file.the file format is *.img
Hi, I need to update my R7000 (AC1900) with the last firmware. Each time I tried to upload the firmware I get an error " Please assign the correct file.the file format is *.img" All firmware fou...
Thanks to all.
I put it back to the shop and the technical person confirm that the router has a problem.
He changed for a new one and the update was done without issue.
LeSteph
Are you trying to open the *.chk file on Windows? If so, don't do that.
You need to log into the router (point your browser at http://routerlogin.net) and go to ADVANCED > Administration > Router Update. Click on the Browse button then select the .chk file. Then click Upload and follow the prompts. It should install the firmware and reboot. The whole process will take 2 to 3 minutes.
Thanks to all.
I put it back to the shop and the technical person confirm that the router has a problem.
He changed for a new one and the update was done without issue.
LeSteph