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Firmware update failed, Ethernet port is not functional
Last night I attempted to update the firmware on the router. There was a problem with the update. Now I cannot connect to the internet as the ethernet ports are not functioning. I can con...
I completed a factory reset earlier today. When I did that there was no change to the LEDs. Also connecting something to those ports does not change the status of the LEDs. I have come to the conclusion, it is a HW issue.
Justme4161 wrote:
As it stands now, I have been able to update the FW as indicated by logging in to the router. BTW, I had to use the IP address and not routerlogin.net because the router is not connected to the internet and can't access the site to be able to loop back.
There is no connection to the Internet and site to "loop back" from.
routerlogin.net is a local link to the router.It should work even when you don't have the router connected to the outside world. After all, it is supposed to work during the setup stage when there is no Internet connection. You can even do it off line.
If it doesn't connect, then there maybe something else going on.
Justme4161 wrote:
I'm also wondering if this morning's thunderstorms might have done something to the router.
Thunderstorms are excellent killers of electronic kit.
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There is no connection to the Internet and site to "loop back" from.
I realized I was not able to find the router address 192.168.1.1 because I was connected via ethernet directly to my modem and wifi to the router. My computer was looking via the ethernet connection for the ip address and ended up on a Netgear webpage saying couldn't connect to router.
Meanwhile, I still have a problem with the router. The LEDs are as shown in the attached photo. There is nothing connected to ports 1-4 so the LEDs should be off. Yet as you can see from the photo, they are as follows, White, Blinking Orange, White and Off.
> [...] I was connected via ethernet directly to my modem and wifi to
> the router. [...]It's tough to test the router's LAN Ethernet ports that way.
> [...] There is nothing connected to ports 1-4 so the LEDs should be
> off. [...]True. And if you (really) connect a computer to any of them?
If the port-status LEDs don't agree with reality, then I'd guess that
the firmware's corrupt, or the settings are corrupt, or the hardware is
bad. If you've done a firmware update, then the firmware should be
good. A settings reset should straighten out any kinks in the settings.I completed a factory reset earlier today. When I did that there was no change to the LEDs. Also connecting something to those ports does not change the status of the LEDs. I have come to the conclusion, it is a HW issue.