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Forum Discussion
Cleek58
Dec 01, 2022Tutor
firmware update for R7850
every time i try to update firmware thru download genie it never updates. When i download from the website and extract it to try manual update it says wrong file and aborts. what is going on with th...
plemans
Dec 01, 2022Guru - Experienced User
You're going from original release firmware to 10 versions newer. Have you tried a staggered approach? Maybe one of the older firmwares expand the partitioning size and are needed. I'd try staggering it versus going all 10 versions right away.
Cleek58
Dec 01, 2022Tutor
where would i find the older firmware updates? i have been trying to update this unit for 2 years with the same problems. when I had the support from net gear they couldn't even get me updated.
- plemansDec 01, 2022Guru - Experienced User
here:
https://www.netgear.com/support/product/r7850.aspx#download
and then click on +view previous versions.
- Cleek58Dec 01, 2022Tutor
Thanks all went back and installed every other update and it worked now i am up to date
- FURRYe38Dec 01, 2022Guru - Experienced User
Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡