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Firmware update from APP is "working" but it doesn't pick up the latest firmware update
Trying to update firmware. The APP works, but when I go to update via the app it says "firmware up to date" with version 1.0.1.42, but the web says there's a more recent update (1.1.1.46). Question...
Well done, you fixed it.
I'm with microchip8 on doing things manually, despite Netgear's app mania, which is designed to make life easier but in reality can be a disaster in the wrong hands.
But you might be surprised by how many people cannot read instructions and screw up the manual update process.
OBHawk wrote:
....IF the app has a function that says "your firmware is up to date" it should actually function correctly.
In the app's eyes, the firmware is up to date. It is looking at the FTP update server, not the support pages.
Like most software makers, Netgear stages the release of new firmware. The files often appear on the support pages before they get to the FTP server. I have no idea why, but my guess is that the manual updaters who use the support site are a bit more experienced at these things and know what they are doing.
The automated process is for the average punter who wants an easy life and does not want to visit websites all the time to seek updates.
The delay between support pages and FTP server can be a matter of days. But then there is the chance that someone at Netgear forgets, or they discover that the newer version has caused a few too many headaches and isn't ready for prime time.
Just to confuse us all, Netgear sometimes reverses the process and FTP updates go out before the support pages get the new stuff.
I didn't mean to get caught in a crossfire here -- my WORKAROUND was to update manually using ethernet connection to the router, but it would be nice to be able to do it from the app, and more importantly, IF the app has a function that says "your firmware is up to date" it should actually function correctly. Said another way, I would rather have NO app than one that gave me faulty info, just as a speedometer that doesn't work at all is better than one that gives faulty readings.
Well done, you fixed it.
I'm with microchip8 on doing things manually, despite Netgear's app mania, which is designed to make life easier but in reality can be a disaster in the wrong hands.
But you might be surprised by how many people cannot read instructions and screw up the manual update process.
OBHawk wrote:
....IF the app has a function that says "your firmware is up to date" it should actually function correctly.
In the app's eyes, the firmware is up to date. It is looking at the FTP update server, not the support pages.
Like most software makers, Netgear stages the release of new firmware. The files often appear on the support pages before they get to the FTP server. I have no idea why, but my guess is that the manual updaters who use the support site are a bit more experienced at these things and know what they are doing.
The automated process is for the average punter who wants an easy life and does not want to visit websites all the time to seek updates.
The delay between support pages and FTP server can be a matter of days. But then there is the chance that someone at Netgear forgets, or they discover that the newer version has caused a few too many headaches and isn't ready for prime time.
Just to confuse us all, Netgear sometimes reverses the process and FTP updates go out before the support pages get the new stuff.