NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
bill7x
Jan 11, 2019Tutor
Firmware update on R7000P fails
I am trying to update my firmware on my R7000P from firmware 1.3.1.26 to 1.3.1.44_10.1.23 using the Nighthawk Netgear app on my iPhone 7. I go through thre process and the app says it's successfully ...
- Jan 11, 2019
Don't use Apps to update something critical and sensitive as the router firmware. Use a wired PC and go to http://192.168.1.1 then update the firmware in Advanced -> Administration
microchip8
Jan 11, 2019Master
Don't use Apps to update something critical and sensitive as the router firmware. Use a wired PC and go to http://192.168.1.1 then update the firmware in Advanced -> Administration
bill7x
Jan 11, 2019Tutor
Thank you for the suggestion.
If updating firmware via the app is a bad practice, as you contend, then why tf does Netgear suggest it?
- myerswJan 11, 2019Master
bill7x wrote:
Thank you for the suggestion.
If updating firmware via the app is a bad practice, as you contend, then why tf does Netgear suggest it?There are a growing number of folks that are mobile devices only so the app.
I agree with above that the only sure way to not have update problems is to access via a Ethernet attached PC to do updates, preferly manually where they firmware has been downloaded. Too many things seem to happen when wireless is used and even more issues come up when the app on say a phone is used.
- bill7xJan 11, 2019Tutor
thanks for a very satisfying response to my question. I have successfully updated the firmware! I tried to do it via the app, as directed by Netgear at least 20 times over the last two weeks. That never worked. Thanks so much. You have gone way up in my estimation. Netgear, not so much.
Bill