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Forum Discussion
Rhawkins
Oct 08, 2021Follower
Firmware update using app
I got an email saying there is a firmware update, and to download an app to do the update. When I start the app, I get a message saying it is connecting, then "this router is not supported". Does th...
plemans
Oct 09, 2021Guru - Experienced User
I'd manually update it over a hardwired connection. Reason I say this is when we do see corrupt firmware issues, it tends to be when people updated via the app or over wireless.
https://kb.netgear.com/000061572/How-do-I-manually-update-the-firmware-on-my-NETGEAR-WiFi-Extender