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Forum Discussion
Solved
Firmware update
Rec'd email to update firmware but zip file won't open. Updated 1/11/2017 and 6/26/2017 but unable to now. How do I know what version mine is at this point?
Thanks ... I finally remembered the login for the routerlogin section..I was having trouble logging in to that area. Then I was able to search for newest version and update the firmware all right.
can't enter my model number in the above line before posting this but it's the R6220. I just got the email about updated firmware also and when checking for that update in the routers interface and on the Netgear website, i get nothing!
firmware version on the netgear website is the same version as i already have installed. what the heck is up with that?
thank you
- Looks like their front page is busted. Here is the direct link to the R6220:
https://www.netgear.com/support/product/R6220.aspxin response to
that's the same page i got to but that firmware version is the SAME as what I have installed already
It was Last Updated:07/31/2017 | Article ID: 000045284 according to bottom of page.
here's an e-mail i finally received from netgear about why i received the e-mail about new firmware when my router DOES NOT have a newer firmware:
My name is Sengo. I am contacting you regarding your inquiry about the security vulnerability email that you have received.
This email has been sent to all our Netgear customers as a reminder. We're sorry for the inconvenience. And We're currently working on the fix for this KRACK issue and a new firmware will be released soon. So please stay updated to our support.netgear.com for the new firmware release. Until a firmware fix is available for your product, NETGEAR recommends that you follow these workaround procedures:
For Wireless Routers in Bridge Mode: disable Bridge Mode or power off the bridge router. For more information, see your product’s user manual or one of the following knowledge base articles:
