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Forum Discussion
Solved
Firmware Update
Over the last few months my router has started to periodically drop connection to all wireless devices. Pulling power and rebooting temporarily solves the problem. I went online and there was quite a...
What you should do is download the router update file to your computer. Then unzip it. It should be a .chk file...
Then log into your router and choose the manual update option on the web based interface. Point the router update page to the file location where you saved the .chk file and select it.
Then press update...and wait for 3 minutes. Your router's indicator lights will turn off and then re-establish, just like a soft reboot of your router. If you have a router login password (and you really should) login to your router again. Then check the firmware version on the top right corner of the webpage. It should reflect the latest firmware version.
As I'm sure you've experienced, the auto update feature on these types of Netgear routers is hot garbage. It partially works at best. Netgear will send you an email notification, if you allow email notifications in your preferences for the Netgear website (it's not in the router settings).
I highly recommend connecting your computer to your router directly using an ethernet cable. It makes the process so much smoother....
I hope this helps...but reach out if you don't make any progress.....
What you should do is download the router update file to your computer. Then unzip it. It should be a .chk file...
Then log into your router and choose the manual update option on the web based interface. Point the router update page to the file location where you saved the .chk file and select it.
Then press update...and wait for 3 minutes. Your router's indicator lights will turn off and then re-establish, just like a soft reboot of your router. If you have a router login password (and you really should) login to your router again. Then check the firmware version on the top right corner of the webpage. It should reflect the latest firmware version.
As I'm sure you've experienced, the auto update feature on these types of Netgear routers is hot garbage. It partially works at best. Netgear will send you an email notification, if you allow email notifications in your preferences for the Netgear website (it's not in the router settings).
I highly recommend connecting your computer to your router directly using an ethernet cable. It makes the process so much smoother....
I hope this helps...but reach out if you don't make any progress.....
Followed your instructions and all appears well at the moment. I certainly appreciate your assistance.
Thank you!