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Forum Discussion

KEW's avatar
KEW
Follower
Jun 27, 2017
Solved

Firmware upgrade on R6900

When trying to do a firmware upgrade ver 1.0.1.22 on my Nighthawk R6900 I receive a message that no Internet connection is available. I don't understand how that can be when I have Internet service v...
Troubleshooting
  • JamesGL's avatar
    JamesGL
    Jun 29, 2017

    Hi KEW,

     

    Reset the router to factory default and try again.

JamesGL's avatar
JamesGL
NETGEAR Employee Retired
Jun 29, 2017

Hi KEW,

 

Reset the router to factory default and try again.

JamesGL's avatar
JamesGL
NETGEAR Employee Retired
Jul 03, 2017

Hi KEW,

 

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.