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Forum Discussion
BobtheBuilder99
Sep 26, 2021Aspirant
Firmware won't Update
R7960P — Nighthawk X6S AC3600 Tri-Band WiFi Router Firmware won't update. Autoupdate is enabled. I have tried manual updates but after the update downloads, I'm still on Version 1.4.1.50 and ha...
BobtheBuilder99
Oct 14, 2021Aspirant
This did not work for me: I tried setting up Bridge Mode, but that left me without a router to talk to the internet. Next, the Nighthawk app and web browsers both would not allow access to my Nighthawk device and I was stuck. I had to do a factory reset to regain access.
michaelkenward
Oct 14, 2021Guru - Experienced User
BobtheBuilder99 wrote:
I tried setting up Bridge Mode, but that left me without a router to talk to the internet.
What made you do that? Bridge mode is an unnecessary waste of time.
You do not need access to the Internet to update your firmware.
Follow the instructions for a manual update. Avoid anything that involves wifi.
Download your firmware.
Disconnect the router from the network. Connect it to a PC. Then follow the update instructions.
Then reconnect the network.
It is easiest to do this after you have reset the R7960P.
As it is, I'm afraid you descriptions of what you have done are thin on details. For example, what are we to make of this?
"None of these methods have worked."
There are many way in which things "don't work". Each method has its own process and throws up its own messages. So "doesn't work" provides minimal diagnostic information.
Start here:
How do I manually update the firmware on my NETGEAR router? | Answer | NETGEAR Support