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Forum Discussion
WishIknew
Jan 20, 2021Aspirant
FTTH & GPON
This area in Central Oregon now has FTTH and the ONT on my house is by Calix. There is a 722GE inside the ONT. I'm subscribed to just 100mbps and don't need speed. No TV, no phone. CAT5 brings intern...
WishIknew
Jan 20, 2021Aspirant
"Guess they want you to pay, then to pay, and then to pay again ... for no added value. Is there anything the like in the contract disallowing to use a different router?"
Giving away the ISP: Fiber-to-the-Premises. Certain types of our High Speed Internet services are delivered by FTTP. For those services we install a Media Converter or Optical Router at the customers premises. The Media Converter or Optical Router then connects via a cable to a customer provided device (e.g. Switch, Hub, etc.). If you have questions...............bla, bla, bla
I had to dig deep and search a while to find the above. Could be more elsewhere.
What the ISP will not discuss is what will work on their network. In phone calls their employees will not mention or suggest any brand, model, etc. for fear of legal issues if that brand, model, etc. does not work. Catch 22.................
WishIknew
Jan 22, 2021Aspirant
I have a question for other R7000P owners or Netgear experts. The MAC address on the box is 3C:37:86:59:21:73.
Going into the router config: ADVANCED-HOME under Router Information the MAC address is 3C:37:86:59:21:73 and
under Internet Port the MAC address is 3C:37:86:59:21:74
At ADVANCED-INTERNET SETUP there are three options. Under Use Default Address we have 3C:37:86:59:21:74
and under Use This MAC address we have 3C:37:86:59:21:74. The other option is use another MAC address and there is where to spoof.
In the past with other Netgear routers the MAC address on the box was the go to MAC address to use. I've never seen two different MAC addresses. No doubt 3C:37:86:59:21:73 does not work, or the ISP is blocking. Is something in the config amiss? I've pushed the RESET several times.
Maybe time to purchase another router?
- antinodeJan 22, 2021Guru
> [...] I've never seen two different MAC addresses. [...]
Every network interface has a MAC address. A typical router has a
LAN interface and a WAN/Internet interface, each of which has its own
MAC address. I'd expect an ISP to care about the MAC address of the
router's WAN/Internet interface (the one to which it connects). If
you've been giving your ISP the MAC address of your router's _LAN_
interface, then that might explain the problem.> In the past with other Netgear routers the MAC address on the box was
> the go to MAC address to use. [...]I can't account for what's on the box. On the box of the one
D7000[v1] for which I have the box, the MAC address on the label on the
box is for the LAN interface. So far as I know, no one cares about the
MAC address for a DSL modem+router, but the pattern might extend to
cable-TV gizmos, too.If you haven't yet completely alienated your ISP support people, then
you might try giving them the same MAC address that the router would be
giving them (for its WAN/Internet interface), and see how that works.
In case you were thinking about trying it, I would expect trouble if
you tried to configure the MAC address of the router's WAN/Internet
interface to match the box/label, because that would put the same MAC
address on both its LAN and WAN/Internet interfaces. - WishIknewJan 22, 2021Aspirant
The MAC address on the box is the same as the one on the bottom of the R7000P router. Which begs the question as to how would all customers know to look into the config and give the ISP the correct MAC address. Which is the correct one? This older medicare crowd can't handle a smartphone let alone play with the config on a router.
Not being able to see the ISP side; can the ISP see the MAC address? They surely can see their own ONT.............and from there see the router? In my other Netgear routers I can see the MAC address of every device connected and those trying to connect! Thus Access Control.
The ISP doesn't offer support for the customer's equipment, which I understand. But.....................................
- antinodeJan 23, 2021Guru
> [...] Which is the correct one? [...]
My claim is that the only possible correct one is the one on the
interface that the ISP sees. I've suggested one way to find out.> [...] This older medicare crowd can't handle a smartphone let alone
> play with the config on a router.One might argue that anyone who can't cope with router configuration
might be better off sticking with the ISP-supplied router.> [...] can the ISP see the MAC address? [...]
Don't ask me. I believe that they have no way to see the LAN side of
your router, so, if they want _any_ MAC address, then it'd need to bethe one on the interface closer to them.
> [...] They surely can see their own ONT.............and from there see
> the router? [...]
Plausible. The WAN/Internet side of "the router", that is.> [...] In my other Netgear routers I can see the MAC address of every
> device connected and those trying to connect! Thus Access Control.Yup. This one, too, I'd guess. All on your LAN. Not of any
interest on the other (ISP) side of the router.> The ISP doesn't offer support for the customer's equipment, [...]
If you can get them to accept a MAC address of your choice, then
that's all the support you should need from them. If, of course, you
give them the right one.I don't have one handy, so I know nothing, but I'd guess that when
dealing with a cable modem(+router), which is the usual situation where
the MAC address is crucial, the easily visible MAC address is the right
one. - schumakuJan 25, 2021Guru - Experienced User
WishIknew wrote:The MAC address on the box is the same as the one on the bottom of the R7000P router. Which begs the question as to how would all customers know to look into the config and give the ISP the correct MAC address. Which is the correct one?
The "easy" way would be to read the WAN/Internet adapter MAC address from the carrier supplied CPE.
If your ISP does allow you to send them your own router MAC address, it's on Advanced / Advanced Home -> Internet Port
WishIknew wrote:Not being able to see the ISP side; can the ISP see the MAC address? They surely can see their own ONT.............and from there see the router?
Of course, they can. For example on a cable modem (the WAN/Internet connection is a simple Ethernet link). In the case of PON, GPON, XG-PON (all make use of a shared fiber with many more customers) the ONT does create kind of a virtual L2 link for each customer - thus they can see again the MAC like you can see the local attached devices on their PON switches.
WishIknew wrote:In my other Netgear routers I can see the MAC address of every device connected and those trying to connect! Thus Access Control.
No idea what home users is riding to add a MAC based white list aka. Access Control - it's tedious, it's a pain in the back, and last but not least it became kind of obsolete because more and more devices use random MAC addresses out of the box for "privacy" reasons by default for new connections. So even more tedious to manage one more detail on each connected client. I hope you know the people having access (physical or wireless LAN)...
WishIknew wrote:The ISP doesn't offer support for the customer's equipment, which I understand. But.....................................
....but they don't prohibit it - be happy!