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Forum Discussion
Jjdawg
May 13, 2021Aspirant
Gateway password can be recovered via serial number?
So I notice. You can simply recover access to the gateway just with the serial number on the device. A neighbor, I played stupid with for a long time. But I’d like to be able to keep my gateway for lo...
michaelkenward
May 14, 2021Guru - Experienced User
Jjdawg wrote:
So I notice. You can simply recover access to the gateway just with the serial number on the device. A neighbor, I played stupid with for a long time. But I’d like to be able to keep my gateway for longer then two days.
Everyday it’s changed, I don’t pay much attention and can’t speak more in the criminal activity. but is this seriously an option that can’t be disabled? Shocked..
Kind of difficult to understand what you are saying.
If you are trying to use the "password recovery" option, there is a bug in Netgear's implementation of password recovery on some devices. You can get locked into a closed loop.
If password recovery is enabled, but you have not set the answers to the questions, it keeps sending you back to the beginning of the process. If you haven't already given the thing your personal answers, they are not in its memory and it has no way of knowing if they are correct.
If the standard factory password (password) does not work, then you will have to factory reset the thing to get back to that. Then either disable password recovery (check the manual for your device) or provide some answers to those questions.