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Forum Discussion
Baxterdad
Feb 23, 2023Guide
Generac loses wifi connection R7800
Wondering if anyone else has experienced issues with WIFI connection to a home Generac unit. The generator uses 2.4g to communicate to its' Mobile link app. The connection gets established but is lo...
- Mar 20, 2023
Finally resolved. The WIFI module on the Generac was the source of the problem. Service Tech swapped it out and it has remained connected.
A final thanks to everyone who offered suggestions and guidance. I learned a lot about the router in the process and I'm more confident with it's settings and performance.
The NETGEAR community is an amazing resource! Participants can be proud of their work and the knowledge they share freely.
plemans
Feb 23, 2023Guru - Experienced User
how far from the router is the generator?
Are there exterior walls between the two?
Are you able to log into the generators page and check its wifi signal strength?
Have you tried changing the 2.4ghz channel in case there's interference?
labatt
Feb 23, 2023Mentor
I have a Generac unit. Sits just outside of my house and it has about a 30-foot distance from it to the AP through one window. Signal is low. Look at the unit. Totally metal enclosed. No external antenna.