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Solved
Generac loses wifi connection R7800
Wondering if anyone else has experienced issues with WIFI connection to a home Generac unit. The generator uses 2.4g to communicate to its' Mobile link app. The connection gets established but is lo...
Finally resolved. The WIFI module on the Generac was the source of the problem. Service Tech swapped it out and it has remained connected.
A final thanks to everyone who offered suggestions and guidance. I learned a lot about the router in the process and I'm more confident with it's settings and performance.
The NETGEAR community is an amazing resource! Participants can be proud of their work and the knowledge they share freely.
Glad it fixed the issue!
Might mark it solved if it stays stable so others aren't still trying to fix it and so they know what fixed it for you.
Please mark your thread as solved so others will know if you feel this fixed it. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡
☹️I spoke too soon. The problem still exists. I'm going to reach out to our generator installer for troubleshooting the WIFI and and anything associated in the generator.
I failed to mention this earlier. This is a new generator installation. Barely a month old. Connection issue from day one. Their initial response was "we have never seen this issue, typically just won't connect not dropping the connection". I wanted to be as certain as possible my equipment was not the issue before I pressed them to fix this. I will post again as this progresses with the dealer. Thank you for the advice. Should I change anything in my post/threads?
I would have asked for a replacement then. Hopefully they can figure this out. Seems to a problem with this device. 🤔
Only other thing to try would be to see if you have a cheap/old router sitting around.
Try connecting that in AP mode (to prevent a double nat) and connect the generator to that.