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gyves1's avatar
gyves1
Luminary
Nov 07, 2016
Solved

Genie crashed after iPerf test on R8500 (FW 1.0.2.80)

Hi,   I have done some iPerf tests on my R8500 with last FW 1.0.2.80 . I have tried to change some settings on Genie to disable smart connect, but Genie is completly down. All other services work...
Troubleshooting
  • Retired_Member's avatar
    Retired_Member
    Nov 08, 2016

    Any beta contact would have a IN to the r8500 project manager. Before deleting my list of past beta projects If I contacted any one of them they would forward to another project lead.

     

     

gyves1's avatar
gyves1
Luminary
Nov 08, 2016

Thanks for your reply.

Do you know how and where can I catch the R8500 log from telnet, because Genie is down and the debug page is not available too ?

I would like to send the log files.to Netgear team

thanks

Retired_Member's avatar
Retired_Member
Nov 08, 2016

Based on your signature I would think you had a contact at Netgear?

  • gyves1's avatar
    gyves1
    Luminary
    Nov 08, 2016

    Yes and no, I think the beta team  is no more available since some month (probably on other dev.  project), I should go to this Official Netgear community to find some support about this issue. 

    • Retired_Member's avatar
      Retired_Member
      Nov 08, 2016

      Any beta contact would have a IN to the r8500 project manager. Before deleting my list of past beta projects If I contacted any one of them they would forward to another project lead.