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Forum Discussion
Getting DNS_PROBE_POSSIBLE error on R8000
In about the last month and a half, I have started noticing two things: * pings spike every 5 minutes, from about 8-9ms, to over 1000ms, for 5-10 seconds (this messes up Remote Desktop) * DNS_PR...
I've seen devs forward this problem in other threads, but users are welcome to make additional requests through Netgear customer support.
https://my.netgear.com/support/contact.aspx
Edit: FURRYe38 beat me to it.
The DNS problem with R8000 is known over 6 months ago starting with firmware R8000-V1.0.4.74_10.1.80 . In fact there are many models (eg. R6*** and R7*** models) affected with the DNS problems. There is a zillion threads on this forum regarding the DNS problems. Many users including myself have reported the problem to Netgear to no avail. Netgear did not even have the courtesy of formally acknowledging the provblem on their web site and leave many users with automatic update in a bad spot.
The biggest irony is update and you are screwed. If you don't update you are potentially left with security vulnerabilities.I don't think Netgear cares about support at all. All I am saying is don't hold your breath with Netgear. If you can, time to move on with another brand. It is a shame that Netgear used to be a great company with good support but probably lost that some years ago.