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Forum Discussion
Getting DNS_PROBE_POSSIBLE error on R8000
In about the last month and a half, I have started noticing two things: * pings spike every 5 minutes, from about 8-9ms, to over 1000ms, for 5-10 seconds (this messes up Remote Desktop) * DNS_PR...
The DNS problem on R8000 is known for over 6 months ago since version R8000-V1.0.4.74_10.1.80. Many users have reported the problem to Netgear and nothing has happened. The same DNS problem is also happening to many R7*** and R6*** model routers. The problem has left many users with auto update in a bad spot. The real irony is upgrade and you are screwed. If you do not update you are left with potential security flaws.
I would not hold my breath on gettting support from Netgear. If I were you, perhaps it is time to consider moving on. Netgear is not the same company that it once was 4 - 5 years ago. The firmware and product support is simply terrible.
NETGEAR Engineering released a beta fix for the DNS issue in late sept. I used it on my R8300 for a few months. Problem was they never released it in the later production FW releases. Kinda sucks knowing that they know to fix it, They just wont. Let that sink in.
I have since taken router function away from the R8300 and moved it to a PFSense server. The 8300 only handles the wifi.
I really feel for the hardware engineers on this. The hardware is really good, best as I can tell! And I kind of get that they want simple firmware. Giving all of us a complex QOS, for example, could generate a ton of support calls. But it would be kind of offensive to build this great hardware, then have it fall on its face due to the firmware. And I *know* the firmware is the problem here, because I moved to FreshTomato and the thing is working great. But consumers should not have to do that, that's just wrong.
Based on what I'm hearing on this thread, I doubt I'd ever buy NetGear again, which again, is kind of sad, because they're so close!