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tdunham's avatar
tdunham
Tutor
Feb 15, 2020
Solved

Firmware Check Error

I am using the app, and unable to update my firmware. Bought the router new 6 mos ago, and haven't been able to run an update, so I'm still on 1.02.46. Any advice on how to get the update functioning...
  • GBallantyne's avatar
    GBallantyne
    Oct 10, 2021

    All fixed up. There were two issues, double NAT configuration and a public IP address on the Netgear router. Bridge mode now enabled on the Viasat router, and Netgear router given private IP address and address pool.