Guest wifi not showing on my bbq guruu

Question

I have a fan controller for&nbsp;my bbq. &nbsp;It is connected to my wifi. &nbsp;But I need a 2.4 connection but the controller only recognizes the 5.0 and this causes connectivity issues with the controller. &nbsp;I set up the guest wifi at 2.4 but it does not see it. &nbsp;Any ideas. &nbsp;By the way I have a wired Ubiquiti access point only 10 feet from the controller.&nbsp;

plemans · Answer

What model bbq guru do you have? I have one of the higher end models and its 2.4ghz only.&nbsp;
You have the RAX120?&nbsp;
Usually when you setup the bbq guru, you go through setup on your phone. You need to make sure you phone is connected to the 2.4ghz for setup.&nbsp;

H12Mike · Answer

I have the ultraQ. &nbsp;I can see the guest wifi on the iPad and sign in to it. &nbsp;But the guest wifi does not show on the UltraQ as an option only my main wifi shows.

plemans · Answer

I'm not sure what you have going on with your setup. The ultraq is only a 2.4ghz device according to its manuals spec page where they have to declare that info.&nbsp;
&nbsp;
So it sees the standard network on the router but not the guest. Why not connect to the guest?
Also, make sure to disable wpa3 on the router. I've seen a lot of IoT devices like those not work with wpa3

H12Mike · Answer

For some reason, it (UltraQ) is not seeing the guest wifi. &nbsp;I will disconnect the WPA3 and see if it works. &nbsp;Could it have anything to do with the wired Ubiquiti access point?

plemans · Answer

it should still be able to "see" the broadcast wifi.&nbsp;
How do you know its not "seeing" it?
what is the actual app showing? Usually its all setup through the app?&nbsp;
Again, why using the guest?&nbsp;
do other devices have issues seeing the 2.4ghz guest?
&nbsp;
have you checked with bbq guru?
they're pretty responsive when you contact their support

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Guest wifi not showing on my bbq guruu

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