NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Hacked and locked out
Router R7000P, I was hacked and the person who did this changed the password and checked the box where I cannot go in and get the password to change it. I am completely locked out of my router. How c...
> Router R7000P, I was hacked and the person who did this changed the
> password and checked the box where I cannot go in and get the password
> to change it. [...]
Which box is that?
> How can I get back in [...]
Visit http://netgear.com/support , put in your model number, and look
for Documentation. Get the User Manual. Look for "Factory Settings".
> [...] why isn't this router more secure than this.
I doubt that anyone here knows exactly how you were "hacked", or the
firmware version on your router, so i's not immediately clear how secure
"this" might be.
> Router R7000P, I was hacked and the person who did this changed the
> password and checked the box where I cannot go in and get the password
> to change it. [...]
Which box is that?
> How can I get back in [...]
Visit http://netgear.com/support , put in your model number, and look
for Documentation. Get the User Manual. Look for "Factory Settings".
> [...] why isn't this router more secure than this.
I doubt that anyone here knows exactly how you were "hacked", or the
firmware version on your router, so i's not immediately clear how secure
"this" might be.