NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
riccardop
Aug 26, 2022Aspirant
Hardware issue (reset not working)
The R8000 - Router WiFi Gigabit Tri-Band AC3200 Nighthawk X6 stopped prividing wi-fi. Even if enabled on the dashboard, the wi-fi network is not present. Tried to hard reset it. The router just sh...
riccardop
Aug 26, 2022Aspirant
Thank you.
Seems an hardware issue, but it appears that Netgear does not provide hardware support for this model anymore, even if it's still under hardware warranty. Can you confirm?
FURRYe38
Aug 26, 2022Guru - Experienced User
You'll need to contact NG support and see what is available to you. If it's under warranty, there should be some support there.