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Forum Discussion

SHD's avatar
SHD
Initiate
Jul 10, 2021
Solved

Have to restart router every 15 mins

I have a R6800 router which fails every 10-15 mins. No internet connection. Works again after restart, then stops again after 10-15 min. Anyone who knows why?   
  • SHD's avatar
    SHD
    Jul 11, 2021
    Hi. Tried reseting the router and updated the firmware to V1.2.0.76 1.0.1 This seems to have solved the problem. The router has not been in use since 2019, so I guess it needed firmware update. Thank you.
plemans's avatar
plemans
Guru - Experienced User
Jul 10, 2021

What firmware version are you on? 

What modem/gateway is it connected to? 

When it fails, what does it say? "connected, no internet" do devices disconnect from the wifi, does the wifi stop broadcasting? what actually happens?

  • SHD's avatar
    SHD
    Initiate
    Jul 11, 2021
    Hi. Tried reseting the router and updated the firmware to V1.2.0.76 1.0.1 This seems to have solved the problem. The router has not been in use since 2019, so I guess it needed firmware update. Thank you.
    • plemans's avatar
      plemans
      Guru - Experienced User
      Jul 11, 2021

      Glad it fixed the issue!