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Forum Discussion

shervan's avatar
shervan
Follower
Dec 10, 2022

Help, new to this stuff

After changing my netgear password, i can no longer cannot login to my smart TV..  It keeps telling me my password is incorrect, although it is not. It was perfect before I changed my password, but I had to change it. 

2 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User
    Dec 11, 2022

    Some devices have issues with spaces and special characters in the ssid/password. Do you have either of those in the ssid/password? if so, remove them and try again. 

    What router do you have? 

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User
    Dec 11, 2022
    shervan wrote:

    After changing my netgear password, i can no longer cannot login to my smart TV.. 

    Which password did you change?

     

    Netgear makes life interesting by having all manner of passwords. There is the one into the router's controls, then there are those to get into the router's wifi, and then there any that you use to get into this Community and/or MyNetgear.

     

    Connecting a TV to the network is usually best done through the TV's controls and set up routine. The router rarely does much more than spit out the wifi signal. It is then down to the TV to do its thing.