NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Help with connection
We lost our Internet last night during a storm. This morning the provider says my router is online my Roku TV shows excellent signal strength, but it will not connect to anything. Nothing in my house ...
Donnaraeb wrote:
We lost our Internet last night during a storm.
Storms area great way to kill electronic equipment. If they come with lightning, the voltage spikes are more violent than anything that a surge protector can handle.
As Kitsap says, a good place to start is with the LEDs.
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.
Look for the model number on the label on the device.
Check the section in the manual Troubleshoot With the LEDs.