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Forum Discussion
Hi I have left several ping plotter results over night on my computer and I’m receiving loads of packet loss on every test coming from my router I’ve replaced cables and rebooted the router and update...
Yes I have tried it straight into the dm200 and it’s the same issues even with my own internet providers own router / modem is the same also when I turn the dm200 into modem only mode it doesn’t seem to be picking up my internet connection is there certain steps to do this and is there anything else that is causing this because iv tried all this stuff before over and over for the past year and nothing has changed.
Andybrenn1989 wrote:
Yes I have tried it straight into the dm200 and it’s the same issues even with my own internet providers own router / modem is the same----So you have the same issue directly into the DM200 as well as when you're using the providers own modem/router? That'd indicate a dsl issue and not a router issue. also when I turn the dm200 into modem only mode it doesn’t seem to be picking up my internet connection----in modem only mode, you need to also setup the router's internet connection settings. is there certain steps to do this and is there anything else that is causing this because iv tried all this stuff before over and over for the past year and nothing has changed.-----again, if direct into the dm200 AND into the providers modem/router, then it isn't an issue of the XR, its a line/ISP issue. Having a gaming router isn't going to fix a line issue.
- Everyone says it’s an isp issue iv been on the phone to my isp be it’s nothing to do with them I’m getting packetloas on the first hop ahich is obviously coming from
The router. Or the modem what is the steps I take to set it as a modem only ?- No answer for how to do this ?
Andybrenn1989 wrote:
No answer for how to do this ?Or its the fact that this is the community forum and its members of the public helping out for free?
https://kb.netgear.com/30773/How-do-I-set-my-NETGEAR-DM200-High-Speed-DSL-Modem-to-bridge-mode
Setup the modem then just just putting you isp info into the primary router.
Or put the primary router in access point mode and let the dm200 handle routing functions.
Andybrenn1989 wrote:
Everyone says it’s an isp issue iv been on the phone to my isp be it’s nothing to do with them I’m getting packetloas on the first hop ahich is obviously coming from
The router. Or the modem what is the steps I take to set it as a modem only ?So the ISP is telling you it isn't their issue. But THEIR own modem/router does the same thing as the DM200 from what you've said. If 1 device has an issue, it could be the device. If 2 devices have the same packet loss issue, its not the devices.