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Forum Discussion
High ping spikes R7350
My computers have this random time and day of the week getting wifi ping spikes (up to 1000ms; not talking about gaming ping spikes, this is general packet ping) and packet loss. On my computer i fou...
1.What modem/gateway is it connected to?
2. the firmware you're on was the original release firmware. There's newer versions released. I'd recommend updating the router over a hardwired connection, factory reset it, and do a clean install (not from a backup configuration).
3. The devices that are having issues, are they hardwired? wireless? and if wireless, are they on the 2.4ghz or 5ghz?
find manuals, firmware, guides here:
Nighthawk R7350 | AC2400 Smart WiFi Router | NETGEAR Support
It is connected to Arris modem by giggle fiber. Ill try updating the router. The computers are using wifi at 2.4ghz