NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

475's avatar
475
Aspirant
Dec 31, 2020

High ping spikes R7350

My computers have this random time and day of the week getting wifi ping spikes (up to 1000ms; not talking about gaming ping spikes, this is general packet ping) and packet loss. On my computer i fou...
475's avatar
475
Aspirant
Jan 01, 2021

It is connected to Arris modem by giggle fiber. Ill try updating the router. The computers are using wifi at 2.4ghz 

plemans's avatar
plemans
Guru - Experienced User
Jan 02, 2021

Which arris modem?

And switch the computers to the 5ghz if you're going to be on wireless. 2.4ghz is more sensitive to interference than 5ghz. its also much slower. 

  • 475's avatar
    475
    Aspirant
    Jan 05, 2021

    CM3200

    ok