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Forum Discussion
nhatey
Feb 11, 2022Aspirant
High ping to local router (Nighthawk ac1900 R7000)
I've suddenly gotten high ping. Router was working fine and was stable since October. When pinging via CMD : ping 192.168.1.1 -t on both 2.4 and 5ghz I find the ping to spike a lot going from 1...
plemans
Feb 11, 2022Guru - Experienced User
What firmware is on your router?
Do all devices have the same issue? or just the one?
nhatey
Feb 11, 2022Aspirant
High ping is on all devices. Firmware is up to date, just checked last night
- plemansFeb 11, 2022Guru - Experienced User
what actual firmware are you on?
the R7000 is knowns for saying "up to day" when its not.
what modem are you using?
- nhateyFeb 11, 2022Aspirant
Modem is CM500, Firmware is Version V1.0.11.100_10.2.100
Here is a sample log of the high ping
Pinging 192.168.1.1 with 32 bytes of data
Reply from 192.168.1.1: bytes=32 time=15ms TTL=64
Reply from 192.168.1.1: bytes=32 time=98ms TTL=64
Reply from 192.168.1.1: bytes=32 time=130ms TTL=64
Reply from 192.168.1.1: bytes=32 time=78ms TTL=64
Reply from 192.168.1.1: bytes=32 time=112ms TTL=64
Reply from 192.168.1.1: bytes=32 time=193ms TTL=64
Reply from 192.168.1.1: bytes=32 time=188ms TTL=64
Reply from 192.168.1.1: bytes=32 time=9ms TTL=64
Reply from 192.168.1.1: bytes=32 time=34ms TTL=64
Reply from 192.168.1.1: bytes=32 time=29ms TTL=64
Reply from 192.168.1.1: bytes=32 time=241ms TTL=64
Reply from 192.168.1.1: bytes=32 time=11ms TTL=64
Reply from 192.168.1.1: bytes=32 time=37ms TTL=64
Reply from 192.168.1.1: bytes=32 time=91ms TTL=64
Reply from 192.168.1.1: bytes=32 time=280ms TTL=64- plemansFeb 11, 2022Guru - Experienced User
the latest firmware is currently 1.0.11.130.
Try installing that, doing a factory reset, and reinstall.