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HomePhone will not work with Nighthawk AC1900 D7000
I have tried every possible combination of wires for the last 5 months attempting to connect my home phone line with my Nighthawk and NBN setup. The exact same setup works with the ISP-Provided route...
Look, I don't want to belabor the point, but you do NOT understand your Phone system. You are CLEARLY using VOIP... that means the Modem/Router MUST have an eMTA as well.
You can NOT tell the difference between a VOIP phone and a Landline. They both sound and operate the same way. Just that a Landline goes via cables all over the place that are strictly for phone/voice service. VOIP phones have an eMTA that translates voice to digital and it is sent over the Internet to some station local to where you are calling back into voice and completes the call.
You said it worked with this Device, Modem/eMTA and from spec's:
Supports VOIP Calls: Simply make or receive phone calls over the Internet
Why? Because it has the PROPER Phone jack on the back.
D7000, Datasheet, do you see anything about a phone or VOIP or eMTA on it? NO!!! That is why it WILL NOT WORK!
Want Netgear, a C500V or a C7100V but be careful, they may not work with your ISP?
I suggest you go back to the workers at JB-HIFI educated and ask for a modem/router that supports eithe Voice, eMTA, or VOIP with the phone jack on it.
Your other choice, keep what you have an buy an eMTA standalone that you plug the phone into and that into your router's wired port.
Note that some ISP's severely limit what you as a user can connect to their network. Best to check with them before doing anything.
If the phone is an Internet phone, not a Cell or Landline, then the router you need is one with an eMTA included or an external eMTA that you split the cable line coming in to attach to the eMTA. My cable company, Spectrum does NOT allow customer owned eMTA's nor have any cable modem/routers that include an eMTA allowed.
Check with your cable company or go back to your cable company and get a modem/eMTA unit from them and then a stand-alone router, like the R7000 or other similar ones.
Yes, Sorry. Our Landline will not work with our router.
Above states that the questions only apply to my situation if the phone in question is an internet phone, and not a landline.
When using the stock router given to me by TPG, the landline works perfectly with no issues. When using the same setup with the Nighthawk, the Landline produces no dial tone and states 'line in use'. Does the Nighthawk even allow for landline usage? Especially in conjunction with NBN systems.
Thanks
Haydosity wrote:
Above states that the questions only apply to my situation if the phone in question is an internet phone, and not a landline.
We still do not know anything about this phone.
Haydosity wrote:
Does the Nighthawk even allow for landline usage? Especially in conjunction with NBN systems.There are several issues in there. There is no such thing as NBN. It covers a variety of Internet technologies, including VDSL. If you can get the D7000 to work at all, and to get an internet connection, then you have VDSL NBN.
What is an NBN network and is my NETGEAR DSL modem router compatible? | Answer | NETGEAR Support
On phones in general, I happily use landline telephones with Nighthawk modem/routers.
In my case, there is a socket on the wall. It has two outlets, one for the phone the other for the internet modem. (Sometimes there is just one all socket that accepts a DSL microfilter that does the two-sockets thing.) The Quick Start guide for the D7000 shows what the connections look like.
Until you tell us more about your phone we are all in the dark as to what goes wrong at your end.
By the way, that "stock router" isn't, in all probability, just a router. Like the D7000 it is more likely to be a modem router. Actually, if your "router" has a telephone socket then it may be what some people describe as a "gateway".
If you are having a hard time explaining things, you could help be telling us the make and model of the "stock router".
