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Forum Discussion
Haydosity
Nov 26, 2018Aspirant
HomePhone will not work with Nighthawk AC1900 D7000
I have tried every possible combination of wires for the last 5 months attempting to connect my home phone line with my Nighthawk and NBN setup. The exact same setup works with the ISP-Provided route...
- Nov 29, 2018
Look, I don't want to belabor the point, but you do NOT understand your Phone system. You are CLEARLY using VOIP... that means the Modem/Router MUST have an eMTA as well.
You can NOT tell the difference between a VOIP phone and a Landline. They both sound and operate the same way. Just that a Landline goes via cables all over the place that are strictly for phone/voice service. VOIP phones have an eMTA that translates voice to digital and it is sent over the Internet to some station local to where you are calling back into voice and completes the call.
You said it worked with this Device, Modem/eMTA and from spec's:
Supports VOIP Calls: Simply make or receive phone calls over the Internet
Why? Because it has the PROPER Phone jack on the back.
D7000, Datasheet, do you see anything about a phone or VOIP or eMTA on it? NO!!! That is why it WILL NOT WORK!
Want Netgear, a C500V or a C7100V but be careful, they may not work with your ISP?
I suggest you go back to the workers at JB-HIFI educated and ask for a modem/router that supports eithe Voice, eMTA, or VOIP with the phone jack on it.
Your other choice, keep what you have an buy an eMTA standalone that you plug the phone into and that into your router's wired port.
Note that some ISP's severely limit what you as a user can connect to their network. Best to check with them before doing anything.
Haydosity
Nov 29, 2018Aspirant
Sorry, to further explain. I have also tried plugging my VTECH 17250 directly into the wall socket market 'phone' with 0 success. To ensure it wasn't just that socket, I also tried other sockets placed around the house with the same outcome. Im glad to see your Nighthawk works with your landline, as that gives me hope. The workers at JB-HIFI have so far been unable to provide any further information regarding this subject, and just handball my issue off to others.
IrvSp
Nov 29, 2018Master
Look, I don't want to belabor the point, but you do NOT understand your Phone system. You are CLEARLY using VOIP... that means the Modem/Router MUST have an eMTA as well.
You can NOT tell the difference between a VOIP phone and a Landline. They both sound and operate the same way. Just that a Landline goes via cables all over the place that are strictly for phone/voice service. VOIP phones have an eMTA that translates voice to digital and it is sent over the Internet to some station local to where you are calling back into voice and completes the call.
You said it worked with this Device, Modem/eMTA and from spec's:
Supports VOIP Calls: Simply make or receive phone calls over the Internet
Why? Because it has the PROPER Phone jack on the back.
D7000, Datasheet, do you see anything about a phone or VOIP or eMTA on it? NO!!! That is why it WILL NOT WORK!
Want Netgear, a C500V or a C7100V but be careful, they may not work with your ISP?
I suggest you go back to the workers at JB-HIFI educated and ask for a modem/router that supports eithe Voice, eMTA, or VOIP with the phone jack on it.
Your other choice, keep what you have an buy an eMTA standalone that you plug the phone into and that into your router's wired port.
Note that some ISP's severely limit what you as a user can connect to their network. Best to check with them before doing anything.