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Cyberchipz's avatar
Cyberchipz
Aspirant
Jan 07, 2021
Solved

How do I add mac address using Android app

Naturally, all my support options are dead.  Of course, I didn't need them when I set everything up, all the wifi access various speeds for various devices, etc.  Then I moved the device central to the house!  Everything works great until my wife gets a new phone, and I have to add the device to the allow list so it can have access... But, I didn't want to go to the hassle of connecting a computer up to "one of the 4 ports" on the back; I thought that's why I had the android Nighthawk app.  Apparently not?  Well, it appears that I can do a lot from that app; but, I can't add a new device's mac address to give it access.  Great for security; but, a real pain right now...
Am I to understand that I can't add a new mac to the allow list without manually connecting via one of the 4 ports in the back.

In other words, I can't do this through the app; is this right?

If I cannot, I guess I'll bite the bullet for the security... (sigh) ;-) 

Thanks for any input... 

  • You can't do everything with the Nighthawk app as it's pretty basic. If you need to fully manage your router, use a web browser at http://192.168.1.1

     

    And a warning. Never do firmware updates using apps or WiFi, unless you want a bricked router. Use a wired connection and a browser to the Web UI of the router

6 Replies

  • > Am I to understand that I can't add a new mac to the allow list
    > without manually connecting via one of the 4 ports in the back.

     

       What led you to that conclusion?

     

       If the Nighthawk app doesn't do what you want, then I'd use a web
    browser.  The computer/device where that web browser runs must be
    connected to your (unspecified) router, but either a wired or wireless
    connection should work.

     

    > In other words, I can't do this through the app; is this right?

     

       I have no idea.  I avoid Netgear-supplied apps.  I use a web browser.

     

       Visit http://netgear.com/support , put in your model number, and look
    for Documentation.  Get the User Manual (at least).  Read?

    • microchip8's avatar
      microchip8
      Master

      You can't do everything with the Nighthawk app as it's pretty basic. If you need to fully manage your router, use a web browser at http://192.168.1.1

       

      And a warning. Never do firmware updates using apps or WiFi, unless you want a bricked router. Use a wired connection and a browser to the Web UI of the router

      • Cyberchipz's avatar
        Cyberchipz
        Aspirant

        antinode Thank you for asking.  As a network guy, I apologise if it seemed I made an assumption; I did. When I think of connecting via any hard wired port; even if that port is connected to another router, or switch, I think of it (indirectly) as a physical connection to the port in the Nighthawk.  So, I took some shortcuts in my description, rather than go into details of my network setup and I'm sorry that was confusing.  To clarify, I do not have a redily accessable machine that connects via any method directly to one Nighthawk ports... permanently.  I suspected I would have to make that hardwire connection; just as I did when I first configured the Nighthawk.  I'm also still in the process of determining my final network configuration as long as I have access to the internet.  However, it appeared at first blush that the app would provide me with the kind of remote access I would need.  Apparently that is not true.  Again, OK by me.

        microchip8 I am able to log into the nighthawk via a mobile app; however, my Nighthawk did not want to provide my mobile device a wireless connection to the 192.168.0.1 web based browser; but even that is OK by me. 

        antinode I was merely wondering if the app would be able to give me access to that setting on the router and somehow in spite of scouring every path in the app I could not find a way to access those permissions.  I appreciate your letting me know you don't know about the apps functionality.  And, I will add, that from a security perspective, I can appreciate that, once I basically lock out any new devices, one requires a physical connection to add that new device.  I'm not 100% positive that it's required; and if I needed to add a new device remotely using the app I could appreciate having remote access; however, not knowing everything about the app; I wouldn't want to presume that it *could* provide me the security I would like and as I mentioned; I'm OK with neediing a physical connection.

        I want to say that personally, I do not trust many of my public facing appliances and as such keep them on a separate network isolated from my home office.  The purpose of the Nighthawk is to provide me a secure wifi connection, and physical connections when needed.  Keeping my appliances on a seperate wifi netowk also allows me to reset that network without other issues.  

        I am only slightly torn by the lack of ability to maintain the router remotely.  And, I have thought a lot about whether I'd even want a mobile app to have that kind of access and do not consider it to be a feature I would ultimately want.  Therefore, I will not be suggesting adding any new features to the remote access mobile app. ;-)

        Thank you for you time in responding.  I apprecaite you getting back to me so quickly.  So, Happy New Year to you both microchip8 & antinode !

        Cyberchipz