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Forum Discussion
powersz
Jul 23, 2018Tutor
How do I remove my old WiFi network from my router?
We recently switched our internet providers from Comcast to Frontier, and my old WiFi network is still showing up and active, despite having canceled our internet and TV with Comcast. I can't log in ...
- Jul 23, 2018
UPDATE: I discovered that the new modem that we were given is also a router. Therefore, we do not need the Nighthawk router plugged in at all. After I unplugged it, our old WiFi network does not show up anymore.
schumaku
Jul 23, 2018Guru - Experienced User
Instead of just moving the Internet connection (Ethernet cable) from the old to the new ISP router it appears you have set-up a new (different) router. Coe s the question what is the plan - keep the R7000 or replace it by the new ISP modem/router?
- powerszJul 23, 2018Tutor
They did replace our old modem when we switched providers. Our new modem is an Arris NVG589. I am hoping that we do not have to replace our current router with a new one as I like the Nighthawk and do not want to replace it. Is there a way to wipe the router so it forgets the old WiFi network completely?
- powerszJul 23, 2018Tutor
UPDATE: I discovered that the new modem that we were given is also a router. Therefore, we do not need the Nighthawk router plugged in at all. After I unplugged it, our old WiFi network does not show up anymore.
- michaelkenwardJul 24, 2018Guru - Experienced User
powersz wrote:
Is there a way to wipe the router so it forgets the old WiFi network completely?
It is called "factory reset".
But if the new modem is also a router, you may need to set the ISP's modem to modem only (bridged) mode or the Netgear router as an access point.