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Forum Discussion

rrahm's avatar
rrahm
Aspirant
Mar 27, 2021

how do you recover from a failed firmware update r7000p ac2300

firmware update version 1.3.2.134  router no longer works and I can not connect to router.Network diagnostics say's invalid IP address 

3 Replies

    • rrahm's avatar
      rrahm
      Aspirant
      Mar 27, 2021

      During firmware update version 1.3.2.134 everything appeared to be loading normally. progress bar filled completely. screen changed to router reset. Then screen changed to connection lost we miss having you lets get you back online. Amber power light continued to blink for about 1/2 hour. tried to reset using all methods availlable. tried to connect using patch cable. network diagnoises say's either IP address is invalid or no IP address present.

       

      • antinode's avatar
        antinode
        Guru
        Mar 27, 2021

        > [...] Amber power light continued to blink [...]

         

        >       https://community.netgear.com/t5/x/x/m-p/2073384

         

        > [...] network diagnoises say's either IP address is invalid or no IP
        > address present.

         

           When the router stops working (almost completely), its DHCP server
        also stops working, so you computer/device can't get its IP address
        using DHCP (as it normally would).  That's a _result_ of the problem,

        not a cause.

         

           Note that part of the TFTP recovery procedure involves manually
        specifying an IP address (and related parameters) on the computer
        involved, specifically because DHCP won't work.