NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
how to access only the 4.2 Ghz to connect a robot on 2016 nighthawk x6 AC 3000 router?
My Nighthawk X6 AC 3000 router has triband wifi. I want to bypass the 5 Ghz and connect my new Roborock mop/vac to the 2.4 Ghz band; but keep getting a "can not connect" message. How do I physically ...
As I said I am not tech savvy, so thank you for explaining that. As to more information this is an older router purchased in 2016. the information on the bottom has the
seriel number: 4EU36472A21D2 and the model B07FB98FB9F5 if that is any help. NO V that I see anywhere.
I do understand the difference in the bands and that the lower one is what I need. I also know it is part of this unit. However, I can not get the Roborock vac to find it and connect.
Can you see two SSID's being broadcast from your router? If not, disable smart connect if it exists and give each frequency band a different SSID.
If you are using an application on a mobile device, you need to be certain the mobile device is also connected to the 2.4 GHz band before trying to run the application and configure your device.