NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
winterck
Dec 01, 2024Aspirant
how to access only the 4.2 Ghz to connect a robot on 2016 nighthawk x6 AC 3000 router?
My Nighthawk X6 AC 3000 router has triband wifi. I want to bypass the 5 Ghz and connect my new Roborock mop/vac to the 2.4 Ghz band; but keep getting a "can not connect" message. How do I physically ...
winterck
Dec 02, 2024Aspirant
As I said I am not tech savvy, so thank you for explaining that. As to more information this is an older router purchased in 2016. the information on the bottom has the
seriel number: 4EU36472A21D2 and the model B07FB98FB9F5 if that is any help. NO V that I see anywhere.
I do understand the difference in the bands and that the lower one is what I need. I also know it is part of this unit. However, I can not get the Roborock vac to find it and connect.
michaelkenward
Dec 03, 2024Guru - Experienced User
winterck wrote:
seriel number: ############### and the model
Please do not post serial numbers. We can't do anything with them and wicked people may be able to do naughty things with it.
The model number doesn't match anything from Netgear. That should appear on the label on the bottom.
An AC3000 X6 would be something like R7900. These date back to around 2015.
Those routers do support Smart connect.
Just another user with time on their hands.
- winterckDec 03, 2024Aspirant
Thank you for that; I wasn't aware. Don't see were I can delete that from this post now. The router is R7900.
I am feeling I will abandon it and just purchase a more up to date model and scrap this one anyway.
I appreciate all the help.
- KitsapDec 03, 2024Master
Even with a newer router, the same basic concepts still apply. Make sure you have separate SSIDs for your 2.4 and 5 GHz Wi-Fi bands and make sure your phone is connected to the same band as you are trying to connect to your robot.