NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
How to configure NETGEAR Nighthawk AC 4000 (R8000P) after switching to a 1GB Fiber ISP (Alta Fiber)?
I own a NETGEAR Nighthawk AC 4000 (R8000P) and it's been working fine with my initial ISP (Spectrum). I switched today to Alta Fiber (1GB Fiber). The ethernet connections are working, but the wifi co...
"When you changed the service, did you reset the router to get it to forget past settings from the old ISP?"
Thank you for your response. I had my Internet DNS hardwired to my initial ISP. Once I changed it to "Get Automatically from ISP" it worked.
Jules_C wrote:
I switched today to Alta Fiber (1GB Fiber).
How does the Internet get to you. Fiber can mean anythiung. (Every Internet service has fibre somewhere.)
Do you mean optical fibre to you? If so, does it come through an optical network termination (ONT)? Some other box?
When you changed the service, did you reset the router to get it to forget past settings from the old ISP?
Jules_C wrote:
The ethernet connections are working, but the wifi connection is not working.
What does "not working" mean?
No Wifi LEDS on? Wifi devices can't see SSID? Can't connect to it? Something else?
"When you changed the service, did you reset the router to get it to forget past settings from the old ISP?"
Thank you for your response. I had my Internet DNS hardwired to my initial ISP. Once I changed it to "Get Automatically from ISP" it worked.
Jules_C wrote:
Thank you for your response. I had my Internet DNS hardwired to my initial ISP. Once I changed it to "Get Automatically from ISP" it worked.
Good.
I didn't have time to suggest another strategy for those circumstances.
Take the router through its Internet setup wizard. That might have delivered the same result.